The plan
Pick the visits you want. Everything each plan does, and doesn't, is in the list.
One visit, before the hot months.
Two visits: one before summer, one before the season you use heat.
Two visits, plus a monthly look-in while the house is closed up.
A plan pays for scheduled check-ups. It is not insurance and does not promise nothing will break, and it does not cover parts, repairs, refrigerant or a new system: we write the price for anything we find and wait for your yes. The discount is off labor on repairs only, not parts or equipment. It is billed once a year. Cancel any time by phone, text or mail: cancel before renewal and we bill nothing; cancel mid-year and we refund the visits you haven't used. We call you 30 days before it renews.
Every visit
Ten things, written on one page that stays on your counter.
The thermostat reads true, and its schedule suits you
The filter: right size, its condition, how often you need to change it
The drain line and pan, cleared and flushed so they can't back up
The indoor coil, looked at for dirt and ice
The outdoor unit: coil clean, fan turning, plants cut back
Refrigerant pressures, read and written down
The wiring, the contactor and the capacitor, tested
The temperature drop across the system, measured
The breaker and the disconnect, and the heat strips or furnace if you have one
Your questions, written down and answered before we leave
While you're away
The Away for the summer plan is for the months nobody is home to notice a problem.
We do the ten-point check, set the thermostat with you and write down the setting you chose.
We look at the thermostat setting, the drain line and the indoor air for damp, and text you and the person you name.
We run the system before you arrive so the house is ready when you walk in.
Before you call
No. It pays for scheduled check-ups and some labor discounts. Parts, repairs, refrigerant and a new system are priced separately and in writing.
Yes, once a year, and we call you 30 days before. If you tell us not to renew, we bill nothing.
Call, text or mail us. Before renewal we bill nothing. Mid-year we refund the visits you haven't used.
Yes. A family member can pay, and we'll still talk to you about your own house.
We write the price on the sheet and leave it with you. Nothing is fixed until you say yes.
Call and ask Corina to walk you through the plans. There's no wrong question.